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Business Analyst

Bangkok, Thailand

Job Type

Full Time

About the Role

  • Work with stakeholders to gather and document business requirements, both functional and non-functional.

  • Analyze data to identify trends, patterns, and insights into business operations and performance.

  • Develop recommendations for business solutions, including process improvements, new technologies, or changes to business strategies.

  • Ensure project deliverables are completed within the timeframe and budget, while meeting business requirements.

  • Communicate project progress and status to stakeholders.

  • Facilitate meetings and workshops with stakeholders to gather requirements, review project progress, and provide updates.

  • Conduct feasibility studies to evaluate proposed solutions and their potential impact on the business.

  • Create business cases to justify proposed solutions and secure funding for projects.

  • Collaborate with cross-functional teams to ensure solutions are aligned with business goals and objectives.

  • Monitor and report on project progress, identify and manage risks and issues.

  • Design product feature specification from data gathering both from process and user.

  • Analyze as-is process in hospital and related party to identify problem and bottleneck.

  • Perform user interview to get insight and testing design assumption.

  • Analyze existing form to consolidate it to be more effective data specification for software which also align with healthcare data standard

  • Design lean operation process which leverages our new software feature

  • Using basic data analytics skill to identify problem and working with data scientist to extract pattern of operation and behavior of user

  • Work with PO & UX to delivery not only optimized workflow and support safety software but also simple and elegant product for user


About the Company

H Lab is a healthcare SaaS initiative looking for a bright minds to help us design and deliver innovative health-tech solutions for our clients, some of Thailand’s leading figures in the healthcare industry. You’ll be joining a team of young, driven and ambitious entrepreneurs who are passionate about revolutionising healthcare services, and the impact they could create by solving some of the industry’s biggest pain points.

  • Bachelor's degree in in Computer Engineering, Computer Science, Information Technology, or related field.

  • 1-3 years of experience as a business analyst or similar role in system implementation, software development or related fields.

  • Experience with Agile methodologies and project management tools.

  • Strong problem-solving skills and ability to think creatively.

  • Experience with data analysis tools and techniques.

  • Basic knowledge of database and data structure ex. SQL, NoSQL, MYSQL, Oracle etc.

  • Excellent understanding of Thai and English.

  • Excellent communication skills, both written and verbal.

  • Strong analytical skills and attention to detail.

  • Able to quickly adapt to new situations and solve problems, exercise good judgement, and demonstrate professionalism

  • Ability to work independently and in a team environment under tight deadlines and pressure.

  • Ability to work on weekends and public holidays upon requests.

  • Ability to travel when required and provide on-site support as part of a team or alone.

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